1. What kind of information do we collect?
Sign-up details: If you register or sign up for events, newsletters or publications on the site, we will ask you for personal information such as your name, email address, occupation and other contact details such as a contact phone number.
ICFEDU Ticket Application details: If you apply for tickets for ICFEDU we will ask you for your name, organisation name, address, postcode and country of residence, email and contact details including a telephone number.
Feedback and surveys: We may also ask you for feedback about ICFEDU or to complete surveys.
Your posts and communications: If you post content or communicate via the site, we may also ask for your name, occupation and the organisation you may work for. We also store and monitor your content and communications.
2. What do we do with information we collect and what is our legal basis for this?
Third party processors: As is indicated below, we may use third party platforms and processors to deliver newsletters, process applications, event registrations, process payments, process surveys, and process any request to update your data contact preferences. In using these third parties we are pursuing our legitimate interest to use third party technology to achieve greater efficiency within our organisation. To balance our interests against yours, we have taken steps to ensure these third parties maintain appropriate technical and organisational measures to keep your personal information secure.
Sign-up details: If you sign-up for us to send you newsletters, publications and other information about ICFEDU our partners and activities (see “Marketing” section below), we will use your personal information to send these to you. Our legal basis for doing this is your consent. You have the right to withdraw this consent at any time, as explained in the “Marketing” section below.
ICFEDU Tickets: If you purchase tickets for ICFEDU 2019, we will use your personal information to process your application for tickets to attend the event, take payment, for our administration and management of the event and to send you any updates or information regarding the event and its follow-up. Our legal basis for doing so is to fulfil the agreement with you for your attendance at ICFEDU conferences.
We use CVent as the registration system for ICFEDU, and their servers are based in the United States (U.S.) and may store and process your information outside the European Economic Area (EEA). CVent comply with the EU-US Privacy Shield Framework. If you wish to know more please see http://www.cvent.com/en/privacy-policy-global.shtml
We use Stripe a third party processing company to process your payment. Stripe will be the data controller of your information for the purpose of processing that transaction Stripe may store and process your information outside of the EEA. Please read Stripe terms and conditions before completing your payment. For more information see https://stripe.com/gb/legal
Online activity: The cookies we use tell us how you use the site and what pages you have visited. In pursuing this activity, we use our legitimate interest of improving the performance of the site, and to help us understand more about our customer’s interests and preferences, and to inform our marketing strategy. Some of these cookies are used for marketing purposes and, if you agree, will be used to send you tailored advertisements. For more information, see “Cookies” below.
Posts and Communications: If you post any comments on the website, any personal information you agree to provide will be displayed publicly on the website along with your comments.
For all kinds of information collected: Please make sure that any personal details you provide are accurate and up to date, and let us know about any changes. Please get consent first before giving us anyone else’s information.
The nature of The Grid Media Ltd’s work means we often work in partnership with other organisations, however, we will not share your information with any other organisation unless we have your permission first, unless we have a legitimate interest to do so (see section 5 below).
We may also use your information, including your organisation name, postcode and country of residence to carry out analysis and research to improve our publications, events and activities, customise our website and its content to your particular preferences, notify you of any changes to our website or to our activities that may affect you, to prevent and detect fraud and abuse, and to protect other users.